Pet Taxi Service

Pet Taxi Service Terms & Conditions

Our Pet Taxi service is provided exclusively for transportation to our hospital only.
Pick-up is available from residences or other locations to our hospital.
*We do not provide transportation to destinations other than our hospital.

Service Fees
- One-way trip: starting from 150 THB
- Round trip: starting from 250 THB
- Fees are calculated based on distance.

Booking & Deposit
- A 50% deposit of the service fee is required for every booking.

Travel Equipment
- Pet owners are required to prepare a carrier or cage for their pets for every trip.
- If a carrier or cage is not available, pets may be transported using a leash.

Cleaning Fee
- If a pet (not placed in a carrier or cage) urinates, defecates, or vomits inside the vehicle,
a cleaning fee of 500 THB per pet will be charged.

Cancellation Policy
- Bookings can be cancelled at least 1 day prior to the scheduled service date.
- Same-day cancellations are not permitted.

Waiting Time
- Once the vehicle arrives at the pick-up location, the driver can wait for a maximum of 10–15 minutes.

Final Payment
- The remaining balance must be paid in full before the service appointment.